Assistant Manager - Learning & Development - Big4

Role

1. Managing L&D Operations

- Interfaces with L&D's internal customers on understanding and caters to their Learning requirements

- Owns the CH Technical Trainings end-to-end and manages the training calendars offered to service lines; drives nominations through internal communication, and interfaces with training delivery partners and other internal KGS process stakeholders to make this possible

- Owns, manages and delivers on learning-related projects as allocated

- Monitor, manage the quality of training delivery and relationships with training delivery partners

2. Training Needs Analysis, Design, Delivery and Effectiveness Assessment

I. Understands customer needs in a way that appropriate learning solutions can be suggested to the customer

II. Assists L&D Leader in designing training modules as required

III. Delivers behavioral training programs

3. People Responsibilities : 

I. Leads and coaches the team in meeting the key priorities of the L&D function while working to meet deliverables

II. Participates in goal setting, conduct performance appraisal

III. Works closely with counterparts from other KGS locations/entities

IV. Establishes networks and build relationship with internal customers, stakeholders and team members within the organization

V. Adjusts quickly to shifting priorities, multiple demands, ambiguity and rapid change. Participates in organizational change efforts

Behavioral / team skills : 

I. UG: Any Graduate - Any Specialization

II. PG:MBA/PGDM - HR/Industrial Relations/Training

III. Have strong working knowledge of L&D foundational concepts and processes

IV. Have working knowledge of MS Excel and MS PowerPoint

V. Possess strong and demonstrable presentation and facilitation skills and be able to handle multiple audiences

VI. Possess outstanding interpersonal and customer service skills

VII. Minimum 6 years of professional experience in the L&D function of a large multinational corporation

VIII. Stand-up training experience of at least 3 years

IX. Strong experience in managing projects of at least 2 years in the L&D function

X. Have excellent written and spoken English skills

XI. Have an eye for detail and take end-to-end ownership of deliverables