Assistant Manager - Knowledge Management - Technology Consulting

Job Requirements :

- 8+ years of knowledge management experience in technologies, strategies, processes, content development lifecycle, collaboration

- Degree from an accredited college in business or related field

- Ability to lead and work independently with minimal direction, toward the development of strategies, change management paths, and tactical execution plans, while navigating input and direction from a diverse leadership group spanning multiple firms, cultures, and roles

- Strategy, operations, and program management experience, ensuring agreed milestones and deliverables are completed on time and within budget, and enforcing compliance throughout the process. all balanced with a flexible approach to accommodate the dynamics of a federation of member firms and a highly matrixed global investment program

- Strong communication (oral and written), leadership, organization and collaboration skills, with ability to influence and achieve consensus among superiors and peers through evidence-based hypotheses, persuasion, and collaborative problem solving

- Ability to assess processes, identify gaps, and push open items towards resolution

- Ability to onboard, train, lead and manage junior resources (both onshore and offshore)

- Strong understanding of Global Technology Consulting and Global Cloud CoE strategy, content areas, and key offerings

- Knowledge of how to work within the global firm, understanding firm policies around knowledge management

- Experience in planning, scheduling, running and recording workshops / knowledge shares

- Experience working with SMPs to drive outcomes / develop deliverables

- Good understanding of Marketing and Branding principles

- Advanced proficiency in collaboration platforms leveraged by (Source, JIRA, Confluence, MS Teams, SharePoint) and familiarity with OnePlatform, GitHub, Solution Compass, etc.

- Channel management and UI design and management

- Strategic mindset and outlook

- Thought leadership, innovation, problem solving, process improvement, client service oriented, and leadership abilities

- Strong stakeholder management, communication and collaboration skills

- Ability to lead and motivate team to drive an inclusive culture and high-performing team

- Ability to provide demos and run onboarding sessions

- Ability to develop requirements based on leadership input

- Well organized with good prioritization/workload management abilities

- Strong people management and development skills