Senior Consultant at Ciel HR Services
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Assistant Manager - Key Account - FMCG (4-5 yrs)
Assistant Key Account Manager - PAN India
Key responsibilities:
- Deliver Business Objectives: Revenue /Distribution/Share/Profitability for the portfolio of customers.
- Formulate and execute a robust Joint Business Plan for all customers. Conduct periodic JBP reviews to monitor the execution of the plan.
- Develop, Negotiate, Sell and Execute optimal Terms of Trade with the help of Manager and ensure compliance
- Analyze primary and secondary data regularly and apply the insights to grow the business.
- Ensure high service levels to all customers across categories.
- Build a strong business relationship with key internal & external stakeholders.
- Cross functional engagement with internal Sales/Marketing/ Finance & Supply chain functions.
Deliver the following Customer Processes to drive Customer Satisfaction:
- Finalize Joint Business Plans and align Customers.
- Ensure hygiene of Master Data and manage Assortment & New Listing.
- Develop appropriate A&M and Promotion Calendars with the Customer factoring cost effective Promotions, Feature Ads, New Product Introductions, etc.
- Commercial Hygiene ; Support Finance team to ensure payments come in on time and account reconciliation happens periodically.
- Work with Supply chain teams to ensure high levels of fill rate across brands and territories.
- Ensure In Store availability of all skus at all times.
- Conduct monthly Business Reviews with the Customer HQ Team.
- Actively seek any growth opportunities all customers
Key Performance Indicators:
- Revenue Growth /Distribution/Share & Profitability for the portfolio of Customers.
- Deliver & Execute Joint Business Plan at all customers.
- Build & execute a 3 month Promotion/Visibility Calendar.
- Ensure detailed business review with customers and internal stake holders once every month.
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