Job description :
- Overseeing the entire O2C cycle of the Company and ensuring the accurate and timely invoicing of customers.
- Setting payment collection goals and targets for the department.
- Creating and implementing a strategy to improve the collection of outstanding credit.
- Implementing collection policies and procedures to avoid excessive outstanding credit.
- Implementing deadlines for invoicing and payment collection.
- Negotiating with customers in cases when non-payment occurs.
- Preparing monthly feedback reports on payment collections.
- Ensure the invoices are not outstanding beyond 15 days of due date of payment of invoices.
- Ensuring we are maintaining TAT of T+3 days for sending new agreements with all of our new clients. Agreement closure in T+10 days from both sides.
- Ensuring agreement records are updated in Zoho CRM on a real time basis as per Agreement SOP. 100% accountability of agreements, accounts and contacts module in ZOHO CRM.
Requirements:
- Degree in finance, accounting, or a related field.
- 3-5 year's experience as a collections manager.
- Experience with accounting software such as ZOHO books, ZOHO CRM, General Ledger and advanced knowledge of MS Excel.
- The ability to work accurately and independently.
- Good verbal and written communication skills.
- Excellent analytical skills and an eye for detail.
- Outstanding leadership and managerial skills.
- Strong time and people management skills.
- Ability to work to strict deadlines.
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