Assistant Manager/Deputy Manager - HR Business Partner - BPO

This opportunity is with a reputed Healthcare BPO.

Role: Deputy Manager/Assistant Manager (HR business Partner)

Domain: Healthcare

Reporting to: Director/VP

- Must have HRBP experience in BPO Industry

- Should be able to speak and understand Tamil language

Core Skills

- Develop strong business relationships with business and functional leaders and their respective domains

- Help resolve business problems and align human resources strategies and solutions to produce business results

- Serve as a strategic partner and change agent to business leaders and management teams on key human capital issues

- Build and leverage understanding of the job design, organizational structure and business dynamics of the division

- Collaborate with COEs and enterprise Shared Services to provide best-in-class talent management, organizational development, employee relations and compensation and benefits solutions to the business

- Influence leaders to make effective current and future talent decisions and to develop effective workforce plans

- Provide developmental coaching and feedback to leaders and people managers

- Advise the business in establishing clear and enticing internal career paths for their organizations

- Execute and build upon existing performance programs (talent reviews, appraisal processes); and identify opportunities to strengthen the status quo

- Partner with management on employee relations scenarios other sensitive situations; conduct investigations as required and advise the business on most effective solution

- Partner with the leadership team on compensation strategies enabling the organization's ability to retain top talent

- Work with HR Operations and Shared Services teams to execute regularly occurring reorganizations and employee changes

- Serve as a program manager for large scale HR projects as assigned

- Facilitate and present team development presentations, exercises, models, and activities

External Facing Description

- Deputy Delivery Manager - HRBP

- Develop, lead and execute HR strategies

- Demonstrate leadership in building and implementing programs in one or more functional areas of the HR discipline, employee relations, performance management, benefits, compensation, training and organizational development- preferably in the technology or professional services industry during a period of rapid growth

- Provide credible HR guidance to and influence management at all levels, including senior leadership

- Exceptional communication, group presentation and relationship development skills

- Work effectively with a wide array of personality types and all job levels

- Demonstrate exemplary ethics and integrity, including ability to handle and maintain the integrity of confidential information

- Active commitment to the identification and appropriate resolution of all business issues, whether they are rooted in business problems or are pure compliance concerns

- Exercise discretion and independent judgment with respect to significant matters

Education

- Graduation: Any graduation/post-graduation

- Specialization: Human Resources

Experience

- 8 to 12 years experience in Human Resources

- At least 5 years experience as a HRBP