Assistant Manager - Corporate Sales - Hospitality

Designation : Assistant Sales Manager (Corporate)

Location : Chennai

- Opening with one of the reputed Hotel Chain.

- Effective leadership talents combined with Job purpose

- To develop corporate FIT and MICE business for our resorts and to mentor and develop the team for corporate segment in the operating region.

- Achieve the budgeted targets within the branch purview

Key Areas of Responsibility :

Strategy & Target :

- Systematically call on Key Corporate Accounts within the operating region and develop opportunities

- Pre-qualify and target Key Corporate Accounts, utilizing the database and develop appropriate and effective sales solicitation strategies to increase hotel's market share for the operating region.

- Professionally conducts routine telemarketing activities of team to identify new business opportunities from corporate clients in operating region. Follows up sale leads to identify prospect.

- Prepare an annual business plan ensuring regional objectives are fulfilled.

- Explore & Develop new markets.

- Bring new corporate accounts to the company

Research & Survey :

- Conduct regular Market Surveys and Competitor Research

Customer Interfacing :

- Handles guest and employee inquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.

- Meets top corporate decision makers & regular travelers to solicit business.

- Plans Sales trips to different parts of the operating region.

Inspections & Connect :

- Entertains and conducts hotel inspections to relevant representatives/delegates whenever required.

- Establishes strong contacts to source for information in regard to planned and upcoming functions/ events.

Leadership & Behavioral :

- Market segment knowledge and mapping of Corporate Customers in the operating region.

- Strong relationship with corporate in the market and to have the ability to swing business from Competition and bring in new accounts.

- Necessary team player attitude and spirit with a natural ability to establish consensus among cross functional lines in a collaborative environment.

- Efficient multi-tasking capability with a strong ability to plan, prioritize and manage complex business tasks under aggressive timelines.

- Must have demonstrated team-working skills and leadership qualities.

- Strong analytical skills and exceptional clarity in thinking & delivering.

- Proven negotiation skills, strong communication and presentation skills, ability to interface effectively with peers / senior management and Internal / External customers as well as ability to participate and facilitate group meetings.

- Should possess a core set of personal values ensuring the highest level of integrity in all business practices.

- Good listening skills, participative style of management and willingness to invest time and effort in people development.

- Strong interpersonal skills, ability to generate team spirit, inspire, mentor and motivate team members in the context of the organization's objectives and goals.

Qualification:

- A management graduate with at least 4+ years of experience in Corporate Sales in the respective region with a recognized Hotel Company / Chain with an experience of leading a corporate team.

Key Relationship/Customers :

- Corporate /Business Partners, Operational Heads, Resort Managers, Central Reservations Team and Reporting Team.