Assistant Manager - Business Analytics

Assistant Manager - Business Analytics

Domain: Banking

Preferred Candidates from Banking domain

Responsibilities:

- The role will report to the AVP leading the team

- The role will involve working on multiple analyses through the year on business problems across the client life cycle - acquisition, engagement, client experience and retention

- This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders

Qualifications:

Experience: Bachelor's Degree with 3+ years of experience in data analytics, or Master's Degree with 2+ years of experience in data analytics, or PhD.

Must have:

- Marketing analytics experience

- Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.

- Predictive modelling using Machine Learning

- Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining

Good to have:

- Experience in financial services

- Digital Marketing and/or Digital Experience domain knowledge

Skills:

Analytical Skills:

- Proficient in formulating analytical methodology, identifying trends and patterns with data

- Has the ability to work hands-on to retrieve and manipulate data from big data environments

Tools and Platforms:

- Proficient in - Python/R, SQL-

- Experience in Hive

- Proficient in MS Excel, PowerPoint

Good to have:

- Experience with PySpark

- Experience with Tableau

Soft Skills:

- Strong analytical and problem-solving skills

- Excellent communication and interpersonal skills

- Be organized, detail oriented, and adaptive to matrix work environment