EXPECTED WORK :
- Sustainable Customer Growth - The AKAM is responsible for top-line growth for the eCommerce accounts by activating the levers of portfolio, efficient fulfilment, financial hygiene, and customer experience
- Execution Rigour- The AKAM will need to build processes to drive efficiency in execution on the platform in terms of online availability, pricing and media assets
- Negotiations and Operations - The AKAM must have the ability to negotiate both strategically and tactically in an agile fast paced channel
- Working with collaborative teams - The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line
- Customer Relationship - As the face of the organization, the AKAM must demonstrate exceptional inter personal skills to build long lasting strategic relationships with the customer
- Unlocking Capabilities - As a data rich, future fit channel, the AKAM is always expected to demonstrate the curiosity and drive to build capabilities to solve business problems
EDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS :
- MBA/Master's degree
- Overall years of experience should be at least 2-5 years of work experience across sales & marketing in FMCG.
- Experience in e-commerce set-up will be preferred.
- Technical aptitude and agility to learn web-based tools
- Looking for talent with - owners mindset, passion and agility
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