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Client Manager at CogniMinds
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Assistant General Manager - Transition (10-15 yrs)
AGM - Transition M6
Mandatory Skills & Qualifications :
Domain Skills :
- Thorough understanding of project/program management techniques and methods
- Excellent Knowledge of performance evaluation and change management principles
- Ability to manage client relationships
- Strong understanding of BPM operations, quality and service
- Excellent communication & presentation skills
- Outstanding leadership and organizational skills
- Have logical reasoning & analytical skills
- Should have worked on MS Project, Visio, MS Office Suite
- Project management certification (PMP / Prince2) will be an added advantage
Intrapersonal Skills :
- Excellent Communication Skills
- Excellent Analytical skills
- Excellent People Management
- Excellent Presentation Skills
- Coaching and Mentoring
- Ability to work with others seamlessly - functions, peers - within / across Geos as required.
Educational Skills :
- Graduation/Post Graduation Must
- Lean or Six Sigma Certification is desirable
- Professional Certifications if any
Mandatory :
Ideal candidature to have :
- 10+ years' experience in BPM industry
- Minimum of 5+ years' experience handling independent Transitions
- 1-2 years in Program management
- Worked with international clients
- Customer Oriented and Client Centric Approach
- Worked on MS Project, Visio, MS Office Suite
- Ability to navigate and drive closure on actions across different functions within the organization
- Valid passport
Preferred :
- Candidates with exposure to US HealthCare as well as exposure to contemporary AI & Transformation Initiatives, Objectives and Responsibilities of Senior Manager Operations
- Ability to map client processes and identify upstream and downstream impact
- Ability to help identify a solution basis the clients outsourcing requirement
- Ability to identify Risks and appropriate mitigation steps
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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