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22/05 Dinesh Kumawat
Assistant Manager at Randstad India

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Assistant General Manager/General Manager - Human Resource - Shared Services/BPO (12-15 yrs) Premium

Mumbai Job Code: 823758

Our client company is looking for AGM / GM HR with 12 -15 years experience in HR experiences of which minimum 4-5 years of experiences in Shared Services, BPO environment.

Background about the role :

- We require an experienced professional to lead the change, manage existing and new set-up of the organizational and people infrastructure to support the recruitment, on-boarding and HR oversight of the centre.

- We are looking for a self-starter who is motivated, agile and with a positive mind-set and who can think differently to make things happen. They should also be excellent at change management and be able to bring a strategic view to the Shared Services Leadership Team.

- Success in the role will be dependent on recruiting and developing a talented employee pool within the Centre and creating a working environment that attracts top talent and is a 'great place to work'.

- Additionally success will mean developing and maintaining excellent working relationships with relevant stakeholders such as CFOs, HR & IT community and always taking the customer perspective into consideration.

Job Responsibilities :

- Energetic and self-motivated

- Experience in change management, conflict resolution techniques and influencing skills sin a fast-paced environment


- Ability to be credible and influence/drive right behaviors and strong collaboration across multiple businesses & countries

- Outstanding communication, coaching/mentoring/leadership skills with the ability to work effectively with people at all levels of the organization

- Demonstrated success building cross-functional global networks and stakeholder management

- Knowledge of and experience with communicating across geographic and cultural boundaries

- Ability to work under pressure and prioritise accordingly

- Customer focus mindset and commitment to delivering a high level of service

- Knowledge of HR policies and employment practices and of local compliance, legal and regulatory requirements

- Maintenance of the highest levels of confidentiality

Women-friendly workplace:

Maternity and Paternity Benefits

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