Role - Inside Sales Manager

About Aspiring Minds

- Aspiring Minds is India's foremost employability assessment company, headquartered in Gurgaon. AMCAT- our flagship product is India's Largest Employability Test. Conducted across the country throughout the year, tens of thousands of candidates secure their dream jobs every year through AMCAT. The state of the art assessment tools developed by Aspiring Minds have been used across industry verticals to help recruit the right people, develop profile-wise employability benchmarks and assess workforce health. Our products not only comprise of state of art simulation based assessments such as voice evaluation, but also corporate and consumer facing portals with strong analytics.

- Aspiring Minds' management comes from IITs and IIMs, more than 250 full-time employees, and a pan-India operational presence have helped leading corporations across industry verticals improve their recruitment process efficiency and the quality of talent being acquired. Aspiring Minds products and solutions have been adopted by leading corporates including HCL, Genpact, Nokia, L&T Finance, Tata Motors, ZS Associates, Patni, SKS Microfinance, SBI Life, Mphasis An HP Company, Ericsson, Stock Holding Corporation of India, Sapient, John Deere, Tavant, Tally, among others.

Position Overview :

- The Inside Account Manager maintains and grows relationships with large customers, while achieving an assigned sales growth goal. Reporting to the Head - Major and Corporate Sales Head, the Inside Account Manager is expected to retain existing business, while pursuing profitable growth opportunities in assigned customer accounts.

- The Inside Account Manager is responsible for selling and supporting the firm's complete product and service offering in tandem with the Major/Corporate Account Manager in their assigned set of named accounts.

- Focusing on customers with high-value, strategic growth opportunity, the Inside Account Manager's most important customer interactions are telephonic and event engagements. The Inside Account Manager is responsible for achieving an assigned sales goal.

Job Responsibilities :

- Retains and profitably grows firm volume, sales, and profitability through proactive management of assigned large-customer relationships.

Penetrates assigned accounts by :

- Selling new or additional products or services to current buyers and/or Finding additional buyers within the existing customer location and/or Selling additional customer locations.

- Sells the firm's complete offering of products and services.

- Strategizes the sales process, calling upon others to assist in solution development and proposal delivery, as needed, alongside the Major/Corporate AM.

- Manages customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.

- Proactively manages customers- satisfaction by anticipating potential sales or service engagement issues.

- Manages assigned prospects- transition from the marketing team.

Accountabilities & Performance Measures :

- Achieves assigned sales quota in designated accounts.

- Manages customer account plans and conducts regular telephonic reviews with the customer.

- Maintains high customer satisfaction ratings that meet company standards.

- Completes required training and development objectives within the assigned time frame.

Organizational Alignment :

- Reports to the Head - Major and Corporate Accounts

- Enlists the support of pre-sales specialists, implementation resources, service resources, and other industry sales and management resources as needed.

- Closely coordinates company executive involvement with customer management.

- Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.

- Engages with Industry Managers and Marketing for client connecting engagements

Qualifications :

- Four year college degree from an accredited institution with an MBA

- Minimum 10 years work experience with atleast four years of strategic sales experience in a business-to-business sales environment. Ideal to have had two years of sales management experience.

- People management skills preferred

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