Domain Head - Automotive & Manufacturing at Impeccable HR Consulting
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Area Service Manager - OEM (3-9 yrs)
Qualification: Btech/B.E must
Roles and responsibilities:
- Handle Pre & Post Sales activities
- Developing & executing effective service plans
- Customer Service and management-Product and Customer feedback
- Ensure SKD & CKD assembly as per standards
- Business Development - Service Network of distributor
- Distributor Management
- Deployment of service SOPs & proper infrastructure of channel partners
- Conceptualizing & implementing/ organizing service promotional campaigns
- Service Systems & processes development
- Service channel development & management
- Warranty & failed part management
- Spare parts Management
- Training & Development
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