Job Role and Responsibilities:
- Engage with delinquent customers for collections of legitimate dues
- Manage various channels / partners used for debt servicing
- Ensure compliance of the laid down processes by the regulators and the bank for debt servicing
- Provide timely feedback to superiors on the market dynamics and scenarios to enable business decisions
Deliverables:
- Collection and debt servicing of delinquent customers for various banking products
- Ensure collection of payments from the clients on time
- Ensure positive customer service experience in the process of collections and ensure high standards of customer service
Salary offered - 10-15 LPA
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