Area Recovery Manager - Auto Loans

Job Role and Responsibilities:

- Engage with delinquent customers for collections of legitimate dues

- Manage various channels / partners used for debt servicing

- Ensure compliance of the laid down processes by the regulators and the bank for debt servicing

- Provide timely feedback to superiors on the market dynamics and scenarios to enable business decisions

Deliverables:

- Collection and debt servicing of delinquent customers for various banking products

- Ensure collection of payments from the clients on time

- Ensure positive customer service experience in the process of collections and ensure high standards of customer service

Salary offered - 10-15 LPA