- Responsible for shaping the retail strategy within the business, ensuring that plans work and taking decisions on matters relating to day to day retail operations. - Manage and assure that all stores in the region operate within the established budget and perform good to meet the revenue goals. - Identify store problems and resolve issues. - Establish and maintain relationship with the client. Manage and mentor team of Store Manager, Floor Managers & Fashion Assistant. - Train and motivate team to meet customer expectations in sales effort. - Implement key performance recognition program along with training program for under performers to motivate them and enhance skills. - Ensure adequate staffing and maintained scalable and stable workforce. Key Responsibilities : - Implemented policies and SOP and delivered comprehensive training programs for smooth operation & best customer service. - Monitoring & controlling store compliance in all areas, including customer care effective planning, staff training and development, organization & time management - Work closely with merchandising, HR, Operations Analyst, Asset Protection and finance team - Responsible for P&L and expense management. - Ensuring that retail shops operating in the designated area achieve set income, profit and customer service targets. - Roll-out, implementation and adherence of various Store Processes, Measure & improve process efficiencies across all internal and external customer touch points. - New Store Roll-out. Operational Strategy formulation for optimizing bill value, basket size etc. - Visual Merchandising by combining brands, environments, and spaces into a stimulating and engaging display to encourage the sale of a product. - Inventory Management, Stock replenishment support, category management, new product introduction. - Determine staffing requirements, and interview, hire, guide, motivate, train and develop the team for excellent customer service - Managing an integrated Customer service operation, Supervising & training staff, Security, Admin & Commercial issues. - Monitor customer reviews and product issues database to identify potential product issues and take appropriate corrective action. - Coordinating with VM, IT, Finance, Logistics, HR, Merchandising Planning & Marketing team. Using feedback from other departments to integrate each stores retail strategy with the company's other activities. - Responsible for Target sharing, Daily Sales Reports with COO and Top Management. - Inventory Audits, Cash management transactions Audits. - Responsible for meeting budgetary & Sales targets through motivating & developing staff, consistently achieving & surpassing KPI

Chennai

Area Manager - Retail Operations 

Area Manager - Retail Operations  ,Job Description for Area Manager - Retail Operations  in R2R Consults in  Chennai for (5-15) years of experience. Apply Now!

Job Description for Area Manager - Retail Operations  in R2R Consults in  Chennai for (5-15) years of experience. Apply Now!