- To achieve collection targets of the area assigned, ensuring meeting Targets, meeting the Target on Cost of Collections.
- Control bucket flow cases and focus on non-starters.
- Ensuring legal guidelines are complied with while repossessing of products Ensuring audit queries are complied with.
- Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.
- Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.
- Ensuring documented feedback.
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