- Provide the technical solution proposed to our customer.
- Elaborate with the customer specifications of the machine
- Use internal tools at his disposal (VFG4, WinGPS, E3) in order to select the most efficient technical-economical solutions in term of machine performance and solution life time.
- Propose and explain the full package of the solution to the customer with performance and life time calculation and also hydraulic and electrical diagram
- Test, if helpful, the applications in collaboration with the Technical Support Team (SAT team)
- Participate to design of new or innovative solutions,
- Make sure that the codification requests are done according to customer requirement
- Participate in development projects, RPP, ECDC, and can take the lead of R2C or DMC
- Work with sales team to follow the contract review on technical features
- Secure the confidentiality of the technical and commercial information put at his disposal
- Validate that products or systems he proposes are appropriate and guarantee the security of the persons and goods through the applications studied, using the tools put at his disposal inside the Group
- Share information and knowledge with the rest of Poclain group
- Serve as expert the Group : participation in BEA meetings, applications reviews, share his experience as application referent (help the other Sales Business Units, Quarterly focus )
- Help to get the information back when on field with customers
- Support the sales team on punctual actions during customers visits or training and on exhibitions
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