JOB ROLE:  - Monitoring & Reporting of Customer Complaints & related CPA (OEM & APMEA, other than India)  - MIS & Reporting, developing new standards/formats where needed  - Supporting implementation & integration of the quality management system (ISO/IATF related)  - Data analytics along with supporting/driving improvement actions  - Participate in teams for improvement projects in any function as and when needed  - Support/ Develop Standards/Guidelines on BQ/TQM initiatives   - To establish interface across the functions in entire product life cycle so as to meet Customer needs & expectations  - Failed Tyre evaluation at OE or/and Field, as needed  - Plant/Product and/or Process audits at Tyre/Tube Plants, as needed  - Need identification & updation of the IT tools/OE issues portal/APMEA field issue management portal on a periodic basis  - To resolve, allocate, direct customer complaints for resolution  - To change/alter/revamp system, processes to meet the organization's need  - To decide the reporting formats for processes, systems  - To highlight/hold/stop any activities, not in the interest of the customer  - Quality performance for all projects/systems as per KPIs  - Quality Standards like ISO / TS 16949, ISO 14000, OHSAS 18000,   - OE issues resolution tracking, MIS & Support Tyre manufacturing process  - Timely reporting of BQ MIS  QUALIFICATION: MBA / B Tech / BE / Masters in Quality Management (Desirable) / QMS audit (min. Internal auditor)

Delhi NCR

Others

Apollo Tyres - Associate Manager/Manager - Business Quality 

Apollo Tyres - Associate Manager/Manager - Business Quality  ,Job Description for Apollo Tyres - Associate Manager/Manager - Business Quality  in Apollo Tyres Ltd in  Delhi NCR Others for (5-8) years of experience. Apply Now!

Job Description for Apollo Tyres - Associate Manager/Manager - Business Quality  in Apollo Tyres Ltd in  Delhi NCR Others for (5-8) years of experience. Apply Now!