Antra - Senior Manager - IT Infrastructure

- Mandatory Experience of taking a company to CMMi Level 5 & above certification, as well as ISO certification from the beginning stage

- Manage and establish priorities for maintenance, design, development, and analysis of entire infrastructure systems inclusive of LANs, WANs, internet, security, and wireless implementations.

- Manage a team of Engineers to provide support on premise Legacy environment (Windows Server, Hyper-V, VMWare, SCCM, SCOM, Storage & Backup) and Microsoft Azure, AWS & DevOps infrastructure.

- Define and manage IT Disaster Recovery Strategy for organization.

- Perform feasibility studies for different upgrade projects, conversions, and improvements.

- Driving Service Management and SLA Governance, User Experience / CSAT, Automation, Digital Transformation and Technology Initiatives.

- Handling IT & InfoSec compliance audits across the organization and adhere to the policies & Procedures.

- Designing and implementing new network solutions and/or improving the efficiency of current network.

- Maximizing network performance through ongoing monitoring and troubleshooting

- Manage remote support activities for users and systems outside India

- Handling IT & InfoSec compliance audits across the organization and adhere to the policies & Procedures