Assistant General Manager - HR at Angara Ecommerce Pvt. Ltd.
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Angara eCommerce - Senior eCommerce Manager - International Business (8-12 yrs)
About the Company:
Angara E Commerce Private Ltd. is fast growing e-commerce company. It is the subsidiary company of Angara Inc. (Headquarters- Los Angeles, CA), world's one of the leading e-tail portals of Precious and Semi-Precious Colored Gemstone and Diamond Jewelry. In a span of 14 years, Angara has grown to become a prominent player as an online gemstone jewelry store in the US, shipping to more than 64 countries worldwide. Apart from US, in 2019, Angara entered into Australia, UK and Canada market which is growing rapidly. The company is expanding its reach across the globe and now looking forward to launch and expand its business in major countries including Europe and Japan. For more information, visit our website at www.angara.com.
We are looking forward to meet people whose professional experience and skills can be channeled into an exciting and growing industry. Creative, energetic, committed and self-motivated individuals with a penchant for working within teams can look forward to a rewarding career with attractive growth opportunities. Competitive salary, flexible work schedules, employee achievement awards and growth plan will let you plan a secure and fulfilling career at Angara.
About the Role:
As a Sr. Ecommerce Manager, you would help us win and expand in international markets. You will be responsible to discover, validate and prioritize international needs within the organization and manage projects through completion. You will be expected to help scale a thriving US based organization for international growth.
1.Oversee all aspects of newly launched and/or to be launched international ecommerce business including business planning, online marketing, product management, merchandising, analytics, customer service and technology.
2.Successfully launch the websites as per business plans and requirements
3.Optimize the user experience on the website including navigation, content development, promotional campaigns.
4.Monitor in depth the paid marketing campaigns and coordinate with current team on a daily basis, to ensure highest possible ROAS and overall ROI. Monitor and drive sales from different channels of marketing including Direct, SEM, Marketplaces, Affiliate, Email, Social and others.
5.Data driven approach and very strong knowledge of Omniture, Google analytics- Ability to turn analysis into actionable plans and submit reports with findings and suggestions to reporting and senior management.
6.Identifies risks, threats, or opportunities that could impact the success of the project. Identify, create and channelize new areas of opportunities in ecommerce sales
7.Overlook the day to day management of online sales to ensure effective and timely delivery and continuous growth through sales optimization and customer satisfaction.
8.Partner closely with Business Leaders, Customer Service, Operational, and other cross functional teams to ensure alignment with overall business goals
9.Build, lead and guide different cross-functional teams as required, to effectively drive execution and performance.
10.Create KPIs for the teams and drive the teams towards achievement of their KPIs. As a strong team leader, Guide different teams of operations, product, marketing, merchandising, accounts and analytics for achieving its overall business goal
11.Develop knowledge around business and functional domains and understand business and process related challenges to identify and execute improvement opportunities through a blend of process re-engineering, process simplification and process management.
12.Have a flexible schedule with the ability to overlap with IST and international time zones as per requirements.
13.Travel as per business requirement
Skills to perform this role:
1.Proven success managing web/e-commerce related projects and initiatives
2.Experience in managing SEM accounts with international geographies is a plus
3.Excellent analytical skills is mandate. Hands on tools like Google Analytics/ Omniture.
4.Bilingual abilities and international business experience especially projects related to EU/Japan/Canada would be a plus
5.An exceptional listener and a skilled communicator, both verbal and written
6.Solid work ethics, Detail-oriented and highly motivated self-starter
7.Able to work comfortably in ambiguity
8.Strong commitment to timelines, accuracy and organization.
9.Ability to multi-task & believes in Roll up your sleeves attitude
1. 8-10 years of overall experience with 5+ years of relevant in project management in launching and managing international ecommerce initiatives
2. B. Tech (CS stream preferred) or bachelor's degree in business discipline
3. Chartered Accountant/ MBA with International Operations Management is preferred.
4. Proficient in Microsoft Office suite including PowerPoints, Word, Excel, etc.
5. Proficient in Google Analytics and other analytical tools like Omniture.
6. International business/work Visa would be preferred