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Anand Rathi - Senior Manager - Business Process Analysis & Improvement (3-5 yrs)
1. Business Analysis:
- Research to understand data points required to produce a certain result or data analysis
- Good Analytical Skills - Should be able to work with Large & Complex Process data
- Requirement gathering to produce structured & functional specifications
- Strong analytical skills
2. Functional Skills:
- BPM: Business Process Mapping - Should be able to understand large & complex Processes and also draft them in a Standard format (SOP: Standard Operating Procedures)
- Facilitate Process Workshops/ Projects that involve eliciting process requirements
- Data gathering with internal stakeholders of various Businesses and publishing Process Performance Dashboards
- Facilitate Performance Tracking Systems, Scorecards & Controls for Business Processes
- Prepare, Publish & Monitor various dashboards on Service, Quality, Efficiency, Productivity, Cost & other Process Performance Metrics
- Business & Market intelligence - Participate and conduct Industry/ Process Benchmarking
- Process Audits: Facilitate internal & external Process Audits for Processes across Functions/ Business
- Highlight Process deviations reported in a structured format
- Facilitate Process Change Management
3. Others:
- High motivated individual, should be always keen to accept & learn challenging assignments
- Proficient in using MS Office tools like MS Word/ Excel & PowerPoint (Basic & Advanced)
- Creating meaningful, smart & effective PowerPoint decks
- Good Communication Skills
- Fair knowledge on BFSI & NBFC Business and their Processes
4. Discipline/ Behavior
- Professionalism: Conducts duties with good judgment and in good faith
- Respect: Sensitive and responsible for what is said and done
- Teamwork: Works collaboratively to achieve the common goals and be successful together/ Fostering Team Spirit and Support
- Integrity: Adherence to Information Security
- Perseverance: Persistence in doing anything despite difficulty or delay in achieving success
DEPARTMENTAL STRUCTURE:
Position reporting to (Level): Head - Business Excellence (Chairman's Office)
Levels reporting to this position: N/A
QUALIFICATIONS REQUIRED:
- Desired Candidate must be a Graduate/ MBA/ CA
- Knowledge on MS Office Tools - Advanced Excel, PowerPoint
- Certification in Lean Six Sigma will be preferred
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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