Main Duties and Responsibilities :
- Develop predictive models & targeting strategies to support Marketing efforts
- Develop and execute a comprehensive cross sell, retention and growth strategy for existing customers, both for assets & liabilities
- Increase awareness and market share for deposits through product/event led campaigns
- Value added offers and services to customers to improve customer engagement
- Design and implement a Customer Life Cycle Management (CLCM) program to improve customer service & brand experience, increase product penetration and control attrition
- Production of regular performance monitoring across all marketing campaigns
- Performance monitoring of models / scorecards
- Identification of enhancements within agreed parameters to optimize performance
- Engage with on-shore partners and business heads to execute analytics projects in line with business expectation
Requirements :
- Extensive experience in marketing analytics for retail lending portfolio
- Knowledge of retail financial services & products
- Aptitude for using statistical programming languages
- Strong tracking records in developing the best-in-class tools and models for large financial institutions
- Strong analytical background, data driven, results orientated
Preferred :
- Strong understanding of lending products from marketing, finance, risk and policy perspective
- Proficiency in R and Python, or other suitable statistical programming language
- Knowledge of Credit Industry Product lines
- Knowledge of portfolio and customer dynamics
- Masters in Statistics, Mathematics, Economics, operational research field, CA, Engineer, MBA
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