Analyst - eFX Electronic Trading Services - Investment Banking

- Responsible for providing clients with access to electronic liquidity on Multi Dealer Platforms and FX trading platform. This involves daily interaction with sales and trading.

- Front to back management of API/FIX onboarding - acting as the central point of contact for key institutional clients.

- First line customer support for clients requiring assistance with electronic trading. Partnering with sales, trading and technology to resolve client electronic trading issues.

Key objectives critical to success:

- Ensuring that  eFX clients are granted electronic trading access in accordance with agreed procedures and policies in a seamless and efficient fashion - putting the client's experience first.

- Providing the eFX business and clients with real time support to facilitate a first class trading experience for the client.

- Management of relationships with external and internal stakeholders to maintain an optimal operating model