Analyst - Data Analytics/SQL

Analyst - Qualtrics/PowerBI/SQL

Role & Responsibilities Overview:

- Complete understanding of the current state of affairs and problem statement with respect to project.

- Research, analyze, and present data as assigned.

- Experience in data extraction and data manipulation including Importing, merging and appending different datasets joins in SQL/Python (Preferred)

- Design, implement, administer various surveys with client and develop dashboards using data visualization tools like Qualitrix

- Prepare dashboards, report by aligning on business requirements on Power BI

- Prepare detailed documentation of processes and make oral presentations to

- Indulge in capability development trainings and acquire skills, as and when required

- Develop business understanding around Insurance Analytics and keep updated with the ongoing developments in the industry

- Identify and participate in continuous improvement initiatives.

- Ensure compliance with Data Privacy and Protection Guidelines.

- Good written and verbal communication skills

Candidate Profile:

- Bachelors/Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply

- Upto 2-8 years analytics experience

- Previous exposure with survey analysis, employee sentiment analysis is a plus

- Strong understanding of metrics around customer satisfaction and operational metrics like NPS, CSAT etc

- Good analytical and problem solving skills

- Outstanding written and verbal communication skills. Knowledge of Spanish/Portugese is excellent to have but not mandatory

- Able to work in fast pace continuously evolving environment and ready to take up uphill challenges

- Is able to understand cross cultural differences and can work with clients across the globe