Primary/Essential Duties and Key Responsibilities: - Proactively manage a portfolio of Enterprise customers once the implementation phase is completed - Develop and build strong relationships with key customer stakeholders - Understand customers- needs and priorities to optimize the use of platform. - Identify new opportunities: up-sell, cross-sell, additional training - Effectively communicate application features and product information for new releases and facilitate their adoption. - Be the voice of the customer and provide internal feedback on how we can better serve our customers - Collaborate closely with various cross-functional teams (Product Management, R&D, Marketing and Sales) to drive better results - Resolve billing and Support inquiries in a timely and productive manner - Coordinate small customer projects Required Qualifications: - Well-organised and excellent time management abilities - Proven ability to collaborate and build strong relationships with customers especially at the Executive level. - Exceptional oral and written communication skills and attention to detail. - Minimum 4-5 years- experience Travel Requirements: Travel to client locations in Africa (in future)

Gurgaon/Gurugram

Ameyo - Manager - Customer Success  

Ameyo - Manager - Customer Success   ,Job Description for Ameyo - Manager - Customer Success   in Ameyo in  Gurgaon/Gurugram for (2-7) years of experience. Apply Now!

Job Description for Ameyo - Manager - Customer Success   in Ameyo in  Gurgaon/Gurugram for (2-7) years of experience. Apply Now!