11/01 American Express Recruitment Team
Recruitment Team at American Express

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American Express - Senior Relationship Manager (1-3 yrs)

Andhra Pradesh/Hyderabad Job Code: 652810

Job Description

This position is responsible for driving business through a defined channel of Acquisition. Being a people leader position, the candidate is also responsible for coaching and development of the Sales Team, ensuring appropriate sales processes are followed, and highest levels of controls and compliance are adhered to.

The Duties And Responsibilities Of This Position Include:

- Driving Business through defined channels of acquisition.

- Ensuring All Performance Standards are met Viz

- Sales Results

- Business Targets

- Controls and Compliance

- People Development

- Team Handling:

- Monitoring and Evaluating Team Performance

- Acquiring and Developing New Talent

- Ensuring On-Going Team Coaching and Development

- Creating a Culture that Motivates, empowers and retains talent.

- Focus on the Key Metrics

- New Card Acquisition (NAA) from the Sales Team

- Cost of Acquisition

- First Year Attrition Rate

- Deployment of People Practices Such as PMP, coaching & feedback

- Attrition of Team members

- Controls and Compliance

Qualifications :

- MBA with 1 to 3 years experience or graduate with 3 years of team leading experience

- Excellent Inter personal skills

- Excellent communication skills

Job type- Permanent

Industry Type - Client Management & Sales

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