Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Job Description : Why American Express? There's a difference between having a job and making a difference. American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We- ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they- re ready to take on a new career path, we- re right there with them, giving them the guidance and momentum into the best future they envision. Function Description : Global Services Group (GSG) brings together the company's external and internal servicing functions, and includes the below world-class organizations: - Global Servicing Network, which provides exceptional care to our external customers, and - Global Business Services, which provides many of the vital internal services that make American Express run efficiently Global Business Services - Global Business Services (GBS) is a shared services organization that brings together key internal functions to support all of American Express. GBS colleagues manage procurement, real estate, sales operations &amp; business enablement, and partner with business units to execute complex change initiatives. - Emerging as the Enterprise Sales Operations &amp; Business Enablement utility (SABE) within GBS is an internal servicing team providing sale performance reporting, platform servicing &amp; capabilities, marketing operations &amp; other business enablement services driving standardization &amp; agility for the organization. - GBS &amp; SABE's vision is to make internal servicing as strong as external servicing and thus it keeps pushing the boundaries for Sales &amp; marketing group's effectiveness through innovative use of technology &amp; process transformation. Purpose of the Role : - Data research, validation and accurate industry classification of merchants for Industry Bonusing specific categories. Responsibilities : - Manage E2E data governance for CRMD database - Ensure accurate industry classification of merchants at a very granular level for Industry Bonusing specific categories - Responsible for analyzing data trends and suggesting changes in business rules for governance - Accurate classification of data attributes by extensive research and validation - Strong understanding of merchant life cycle - An understanding Card Bonusing categories and specific Card Bonusing terms and conditions - Manage Quality of the output to ensure defect free output Critical Factors to Success : Business Outcomes : - Focus on delivering business results with servicing and innovation at their core - Enhance customer service experience by incorporating self-servicing capabilities - Ensure the quality of validation, suggested changes must be relevant - Provide timely insights and analysis on impact made on different industries by research and validation Leadership Outcomes : - Put enterprise thinking first, connect the role's agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders. - Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings - Demonstrate learning agility, make decisions quickly and with the highest level of integrity - Lead with a digital mindset and deliver the world's best customer experiences every day Academic Background : - Graduate / Post Graduate in Engineering, Statistics, OR, Management, Science or other quantitative disciplines Past Experience : - 3+ years with relevant experience across - Data Research &amp; Data Mining - Reporting and Analytics Preferred : Strong understanding of merchant life cycle. Functional Skills/Capabilities : - Problem solving skills - Data handling and reporting - Analytical thought process Preferred : - Payment or financial service industry experience Technical Skills/Capabilities : - Advance Excel - SQL/SAS - Python is a must- - Reporting Capabilities &amp; VBA programming Preferred : - Tableau or any other data visualization tool Knowledge of Platforms : - MS Office Suite - Visual Basic Applications/ MS Access - SAS EG - Python is a must - DBMS Preferred : Data visualization tools Job type- Permanent Industry Type - Finance The Apply Button will redirect you to website. Please apply there as well. #NOLI

Gurgaon/Gurugram

American Express - Senior Business Analyst - Global Business Services 

American Express - Senior Business Analyst - Global Business Services  ,Job Description for American Express - Senior Business Analyst - Global Business Services  in American Express in  Gurgaon/Gurugram for (3-6) years of experience. Apply Now!

Job Description for American Express - Senior Business Analyst - Global Business Services  in American Express in  Gurgaon/Gurugram for (3-6) years of experience. Apply Now!