01/02 American Express Recruitment Team
Recruitment Team at American Express

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American Express - Project Analyst (2-7 yrs)

Gurgaon/Gurugram Job Code: 660085

Job Description :


This position will support the GFPS Strategy & Business Integration Team to drive optimal servicing solutions for end to end Fraud protection across all markets. The day-to-day activities of this role are often complex and will vary depending on the type of project. You may work alone on some projects, while others will involve a large team and could be based in one location or across various sites.


Responsibilities:


Typical tasks, particularly for this position, include but are not limited to:


- Lead and manage multiple projects.


- Consulting with business partners, fraud leadership team and other stakeholders to gain alignment on solutions


- Facilitating focus groups and workshops to identify pain point and address gaps in processes


- Preparing business proposals and presentations to support initiatives


- Identifying issues and forming hypotheses and solutions


- Presenting findings and recommendations to leadership across all markets and all levels


- Implementing recommendations/solutions and ensuring the customers receives the necessary assistance to successfully execute on the 

project


- Communicating with your customer to keep them informed of progress and to make relevant decisions.


- Conducting research and data collection to understand the organization and develop solid recommendations


Qualification:


Strong Project Management Skills : Ability to independently run projects and execute aggressive goals through effective planning & prioritization.


Proven Excellent Communication skills : Possess the ability to communicate complex information. The ideal candidate should be able to explain complex or foreign information to customers, or present a multitude of options that they must be able to easily understand and digest before making a decision.


- Ability to work with many different types of customers in a constructive environment.


- The candidate must be able to listen to their customers and discern the best course of action for them be a creative problem solver, who is resourceful in getting things done, and is productive when working both independently & collaboratively


- Must possess strong quantitative skills, analytical abilities and have a great attention to detail.


- Working knowledge of GFPS operations would be preferred.


Job type - Permanent

Industry Type - Consulting

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