Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Job Description :  This is a Band 30 role :   - American Express is a global services company and the world's largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.   - American Express for 9th consecutive year has been voted among India's top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work - Hall of Fame- .   - At American Express, we serve customers, not transactions. We- re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.   - A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers.   Come join us and realize your potential.   - The position shall be responsible for managing Invoice Processing for JAPA/EMEA/LACC region.   - The incumbent will be expected to gain detailed understanding of the end to end process, inherent controls & risk, and Metrics of the process area.   - The incumbent will be required to participate in standardization and continuous improvement initiatives as well as other business partner initiatives.   - The incumbent should be able to maintain high accuracy and productivity standards.   - He/ She shall be required to support various automation initiatives/projects for the area.   - He/ She shall ensure that all deadlines are continually met and adequate controls are maintained over the processes   - He/ She shall be required, among other things, to maintain close contact with customer/business partners, Technologies and other interface groups including coordination with related business groups on a need- basis.   Roles & Responsibilities:   Customers:   - Attending Monthly RPRM calls with local Controllership team   - Monthly reporting of ageing outward queries   - Customer Escalation - RCA and resolution within a SLA of 1 day   - Reporting & Sharing E2E cycle time with Controllership   - Share Major inputs defects with business users & providing training to requestors as & when required.   Shareholders:   - Ensuring daily SLAs are met   - Outward Query Management   - Review & timely inputs of all Audit related requests - monthly, quarterly and yearly   - Ensuring all critical activities for the day are done including Batch balancing   - Ensuring correct MPO budget utilization   - Reviewing Weekly and Monthly process & output defects Tracker of Processors   - Preparation of Employee Scorecard on monthly basis   - Ad-hoc Request received from various teams.   Employee:   - Backup planning   - Monthly 1:1   - Tracking & analysis of employee performance (Weekly)   - Sharing & providing feedback on weekly performance with employee on regular basis   - Arranging & proving on-job trainings to employees with low performance   - Regular Coaching & guidance to new joinees in team till the time they are onboard.   Qualifications  Qualifications:   - Graduation/post-graduation in Accounting with minimum 4-5 years of post-qualification experience in handling Accounts payable process.   - Experience of running a diverse team 10-15 team members is required.   - Proficient with MS Excel and PowerPoint, Familiar with procure to pay process flow.   - Ability to prioritize and to multi-task in a fast paced environment.   - Able to meet deadlines, excellent oral and written communication skills, Eye for detail, excellent organizational and analytical skills.   - Candidate with prior experience of processing electronic manual payments will be preferred.   - Customer interface with experience and ability to proactively anticipate customer needs and identify their specific requirements.   - Frequent contacts with internal/external customers and other company representatives at all levels of management.   - Proven People leadership skills and the ability to assess, develop, retain and nurture talent.   - Ability to drive team cohesiveness, collaboration and cooperation within team and cross functionally in a multi-cultural environment.   Job type- Full Time  Industry Type - Finance   The Apply Button will redirect you to website. Please apply there as well.  #NOLI

Gurgaon/Gurugram

American Express - Process Manager - Procure to Pay 

American Express - Process Manager - Procure to Pay  ,Job Description for American Express - Process Manager - Procure to Pay  in American Express in  Gurgaon/Gurugram for (4-6) years of experience. Apply Now!

Job Description for American Express - Process Manager - Procure to Pay  in American Express in  Gurgaon/Gurugram for (4-6) years of experience. Apply Now!