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TA Team at American Express
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American Express - Manager - Sales Incentive Planning & Calculation Process (10-15 yrs)
"I began working at American Express in 2007 through a campus recruitment program. I now lead a team managing business intelligence tools and platforms, creating data capabilities and insights for measuring the performance of acquisition channels, marketing campaigns, cobrand products & Digital experience channels. It’s been exciting and rewarding!"
Neha Singh
Vice President, Enterprise Business Intelligence Engineering
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Job Description - This is a Band 35 role:
- American Express is a global services company and the worlds largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.
- American Express for 9th consecutive year has been voted among Indias top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work - Hall of Fame.
- At American Express, we serve customers, not transactions. We- re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.
- A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers.
- Come join us and realize your potential.
Roles and Responsibilities:
- This exciting role will be to lead the team managing the Sales Incentive Planning & Calculation process in Global Business Services for American Express.
- The incumbent would need to work with the larger stakeholders and ensure timely and accurate Sales Incentive management and payouts.
The leaders responsibility will include supervising day to day operations of BAU and adhoc reporting tasks and engaging with Planning and reporting business partners to understand new business requirements and provide regular updates on teams performance metrics.Responsibilities :
- Work in collaboration with business partners, Tech teams to enhance system and digital capabilities, assist team in system requirements, design and development efforts
- Lead team in executing annual Sales incentive plan update.
- Identify and drive Improvement opportunities and change management with customers and colleagues
This role may be subject to additional background verification checks.
Qualifications:
- Transformation and change management
Job type- Permanent
Industry Type - Operations
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