Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Function Description : With a focus on digitization, innovation, and analytics, the Enterprise Digital Analytics (EDA) team creates central, scalable platforms and customer experiences to help markets across all of these priorities. Charter is to drive scale for the business and accelerate innovation for both immediate impacts as well as the long-term transformation of our business. A unique aspect of EDA is the integration of diverse skills across all of its remit. EDA has a very broad range of responsibilities, resulting in a broad range of initiatives around the world. GMS Insights and Analytics team sits within the EDA organization but supports GMS for their advanced analytics needs, partners with GMS Sales Consultants to scope and execute high-quality innovative custom consulting engagements. Depending on customer need, the project can vary in size and complexity. Purpose of the Role : This role is responsible for end to end execution of the project engagement from problem definition, data analysis/interpretation to develop the storyline with the insights/recommendations. The team aims to provide best in class analytics to support key GMS priorities by focusing on : - Marketing targeting and segmentation of Small Merchants. - Creation of marketing triggers for small merchants. - Delivery and innovation on the Business Insights product for the large merchants. - Portfolio analysis, insights, and reporting for large merchants. - Analysis and insights from marketing to AXP merchants. - Creation of analytics capabilities to support the above business priorities. - Development of automation capabilities to deliver merchant analytics at scale. Responsibilities : - Deliver end-to-end consulting projects for our global merchant base. - Develop next-generation insights product solutions for merchants, at times in partnership with external partners. - Provide analytical thought leadership across the key functional priorities to develop advanced analytical products & execute custom engagements. - Lead new initiatives, prepare project plans and other supporting information and provide project status - Manage customer expectations including scope, schedule, changes, and problem resolution - Lead, Mentor & Build a high performing and highly engaged team with diverse talent. - Contribute to recruiting top talent for the team and for EDA. Critical Factors to Success : - Good Understanding of payments industry & systems will be a plus. - Understand business economics and key macro-economic trends to generate insights for future merchant marketing campaigns. - Develop a test & learn a framework to enable quick reaction to market response and to check marketing effectiveness from various marketing initiatives. - Create insights using relevant data, analytic logic and rigor to solve unstructured merchant segmentation/campaign related problem. - Put enterprise thinking first, connect the role's agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. - Lead with an external perspective, challenge the status quo and bring continuous innovation to our existing offerings. - Demonstrate learning agility, make decisions quickly and with the highest level of integrity. - Lead with a digital mindset and deliver the world's best customer experiences every day. Qualifications : Past Experience : 5+ Years Of Systems/Programming/Technical or Project Management Experience. Academic Background : An advanced degree in IT or Business would be preferred. Functional Skills/Capabilities : - Strong analytical, people leadership and problem-solving skills and a tremendous will to win. - Excellent Interpersonal skills, Multitasking, and Thought-leadership skills with the ability to influence partners. - Excellent Communication, Collaboration, and Change Management skills. Technical Skills/Capabilities : Exposure to any Programming languages (e.g. SAS, SQL, Python,VBA,R) and willingness to learn new tools & programming Languages. Knowledge of Platforms : Experience in Big Data techniques (i.e. GBM, KNN, Gradient Boosting Machine, Random Forest etc) is a plus. Behavioral Skills/Capabilities : Enterprise Leadership Behaviors : Set The Agenda : Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others With You : Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way : Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage Schedule (Full-Time/Part-Time) : Full-time Job type : Permanent Industry Type : Operations The Apply Button will redirect you to website. Please apply there as well. #NOLI

Gurgaon/Gurugram

American Express - Manager - GMS Insights & Analytics 

American Express - Manager - GMS Insights & Analytics  ,Job Description for American Express - Manager - GMS Insights & Analytics  in American Express in  Gurgaon/Gurugram for (5-10) years of experience. Apply Now!

Job Description for American Express - Manager - GMS Insights & Analytics  in American Express in  Gurgaon/Gurugram for (5-10) years of experience. Apply Now!