Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Job Description :   - American Express is a global services company and the world's largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.   - American Express for 9th consecutive year has been voted among India's top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work - Hall of Fame- .   - At American Express, we serve customers, not transactions. We- re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.   - A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers.   - Come join us and realize your potential.   Job Description :   - American Express- Global Servicing Learning Network is seeking a professional with extensive experience in Instructional Design and excels in effective transfer of training into performance results.   - This individual will be responsible for the development of highly engaging and interactive training.   - The ideal candidate will be able to apply advanced adult learning theories into a practical, application-based training strategy.   - The incumbent will partner with other Learning professionals and Business Partners in delivering a globally consistent training experience that directly impacts the success of American Express and our internal and external clients.   - The goal of all programs designed will be to deliver a world-class learning experience and drive a positive business impact.   - The successful candidate will have experience in developing learning in both a traditional waterfall (ADDIE) and agile learning environment.   - The ability to communicate effectively in visual, oral and written form and deliver engaging presentations to business leaders is a critical skill for success.   - The ideal candidate will design training utilizing e-learning, game-based learning and other delivery methods that will support the acceleration of learning as measured by business performance.   Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.   Qualifications :   - Experience working in an agile and waterfall design environment   - Ability to work in a team environment to design, develop and build blended learning experiences   - Acquire and apply new technology skills to instructional design practice   - Design learning that reflects an understanding of the diversity of learners and groups of learner, including the demonstrated understanding of cultural differences that may apply   - Demonstrate thought leadership and the ability to drive innovation   - Extensive experience in Instructional design application with the ability to convert strategies to effective and engaging learning experiences   - The ability to apply concepts, techniques and theory of other disciplines to instructional design assessment strategies   - Proven e-learning Design and Development experience and experience designing, developing and delivering emerging learning solutions including game-based learning, simulations and immersive scenarios requiring multiple branching elements strongly preferred   - Proven experience as an Instructional Designer in a corporate and preferred financial services area   - Strong proficiency with industry standard design software (Adobe Creative Suite, Articulate v9 or higher and Captivate v7 or higher)   - These software skills MUST have been applied / used in a recent position, able to share features of the tools used.   - Not just knowledge but experience using rapid development and in the design and development of blended learning solutions   - Experience with gaming, video or other emerging software strongly preferred   - Ability to use Microsoft Office Products in Word, PowerPoint, Excel and Project a must   - Excellent analytical skill, experience with using learning management systems to drive the delivery of training solutions   - A degree or certification in Performance Technology, Instructional Design, Adult Learning or Teaching is strong desired   - Minimum of 5 years of on-the-job application is desired   Job type- Full Time  Industry Type - Customer Care   The Apply Button will redirect you to website. Please apply there as well.  #NOLI

Gurgaon/Gurugram

American Express - Instructional Designer 

American Express - Instructional Designer  ,Job Description for American Express - Instructional Designer  in American Express in  Gurgaon/Gurugram for (5-8) years of experience. Apply Now!

Job Description for American Express - Instructional Designer  in American Express in  Gurgaon/Gurugram for (5-8) years of experience. Apply Now!