16/11 American Express Recruitment Team
Recruitment Team at American Express

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American Express - Business Analyst/Assistant Manager - Risk Management II (4-9 yrs)

Gurgaon/Gurugram Job Code: 634416

Job Description:


 - American Express is a global services company and the world- s largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.


- American Express for 11th consecutive year has been voted among India- s top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work - Hall of Fame

- At American Express, we serve customers, not transactions. We're widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.

A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers.

Come join us and realize your potential.

- Develop and enhance solutions and tools for underwriting clients initiatives


- Disciplined monitoring of performance of various initiatives in underwriting, and benchmarking them against initial predictions


- Collaborate across Risk Management to align strategies across the customer lifecycle


- Monitor the performance of the New Account acquisition and Support changes in business rules and process enhancements as needed


- Review and continually improve both systematic and manual underwriting processes


- Perform root cause analyses of concerning trends and identify performance drivers


- Provide analytical support to drive billing, revenue growth and profitability through diverse analytical projects


- Provide relevant business recommendations to manage performance for the portfolio-


- Collaborate with multiple partners including finance and functional teams such as new accounts, customer management, finance and technology.


Qualification:


- Experience using quantitative analysis to solve business problems

- Proficiency in SAS and SQL in order to write codes independently and efficiently, MUST HAVE strong recent practical work experience with analytics


- Good communication and persuasion skills with an ability to translate technical analysis into business insights and recommendations, work with diverse teams and individuals, and influence others without direct authority


- Experience working in highly cross-functional environment, flexibility and adaptability to work with tight deadlines and changing priorities.


- Demonstrated passion for customers and clients, and for creating a consistently superior customer experience.


- Relevant statistical analysis/econometric experience required and able to effectively translate analytical findings to business implications.


Qualifications:


- Experience using quantitative analysis to solve business problems


- Proficiency in SAS and SQL in order to write codes independently and efficiently- MUST HAVE strong recent practical work experience with analytics


- Good communication and persuasion skills with an ability to translate technical analysis into business insights and recommendations, work with diverse teams and individuals, and influence others without direct authority


- Experience working in highly cross-functional environment, flexibility and adaptability to work with tight deadlines and changing priorities.


- Demonstrated passion for customers and clients, and for creating a consistently superior customer experience.


- Relevant statistical analysis/econometric experience required and able to effectively translate analytical findings to business implications.


Schedule (Full-Time/Part-Time): Full-time

Date Posted: Nov 13, 2018, 5:15:56 AM


Job type- Permanent

Industry Type - Operations

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