Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Function Description: This position will be responsible for executing and supporting all tasks including charge product benefits, acquisitions, planning & implementation, internal and external stakeholder management, offers escalation management for Charge Cards in India market. Act as a channel lead for TLS AD & Sales team, for Charge Product. Purpose of the Role: We are looking for an energetic, agile, passionate and hands on individual to join the team to continue to drive growth in a dynamic fast paced environment. Gaining an in depth understanding of the Charge products, you will be required to create strategies to launch new benefits and work with multiple teams to setup process for fulfillment and customer engagement. Job Responsibilities: - The role is of an Assistant Product Manager partnering with multiple teams across Brand, CEN, CFN and Sales to drive billings and acquisitions - Be the POC & Channel lead for Product with TLS, AD, Sales Acquisitions - Propose new offers & benefits on the card with process for fulfillment of those offers. - Collaborate with Brand and Communications and GCI team to execute offers - Investigating, problem solving and recommending solutions to improve the customer experience. - Deliver insights based on customer satisfaction surveys and competitor benchmarking to identify, recommend, and size product improvements to improve customer satisfaction. - Contribute to the compliant operation of the product portfolios, identifying and addressing operational and compliance risks. - Management of internal stakeholders for achieving acquisitions & billings plan. - Managing operations, offer fulfillment and Process end to end Minimum Qualifications: Qualifications - External Bachelor's/Master's Degree with 7-11 years' experience in BFSI domain. Self-starter, shows strong self-initiative to meet deliverables and overcome issues. Strength in building and leveraging relationships, experience in working within a cross functional matrix Strong interpersonal, oral and written communication skills. Prior experience in communications and digital marketing is preferable. Must be proficient in MS Office suite (PowerPoint, Excel, Word) Strong project management skills. Technical Skills/Capabilities: IMH (salesforce), One CMS, CMS, JIRA, AEMP Behavioral Skills/Capabilities : Set The Agenda: Define what winning looks like, put enterprise thinking first, lead with an external perspective Bring Others With You: Build the best team, seek & provide coaching feedback, make collaboration essential Do It The Right Way: Communicate frequently, candidly & clearly, make decisions quickly & effectively, live the blue box values, great leadership demands courage American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Gurgaon/Gurugram

American Express -  Assistant Manager - Product Marketing 

American Express -  Assistant Manager - Product Marketing  ,Job Description for American Express -  Assistant Manager - Product Marketing  in American Express in  Gurgaon/Gurugram for (7-12) years of experience. Apply Now!

Job Description for American Express -  Assistant Manager - Product Marketing  in American Express in  Gurgaon/Gurugram for (7-12) years of experience. Apply Now!