07/12 American Express Recruitment Team
Recruitment Team at American Express

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American Express - Analyst/Senior Analyst - Financial Support (3-6 yrs)

Gurgaon/Gurugram Job Code: 641966

American Express - Analyst/Senior Analyst - Finance Support (Italian Language)

American Express is a global services company and the world’s largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.

American Express for 9th consecutive year has been voted among India’s top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work “Hall of Fame”.

At American Express, we serve customers, not transactions. We’re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.

A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers.

Come join us and realize your potential.

- Incumbent will be responsible for creating Purchase Order/Vendor Creation, support resolution of invoice exceptions and submit requisitions for approval

- Create Purchase Order/Vendor Creation based on the agreed to standard process and trouble shoot when necessary

- Validate approvers and add new approvers if required

- Submit updated requisition for approval

- Create SOP’s, DTP’s, checklists etc

- Provides deep Role support / answers complex email queries

- Liaise with different teams within Procure to pay and provide assistance to AXP (American Express) employees

- Adhere to current understanding of policies and procedures, new products, services and processes

- Help team members in solving complex requests

- Develop strong understanding of relevant policies and procedures, as well as compliance and risk regulations, to appropriately mitigate risk/exposure

- Ensure compliance with AXP policies

- Support the leader in building and maintaining strong cross-functional relationships with stakeholders and business partners to effectively influence the achievement of business results.

- Maintain open and transparent communication with team members.

- Ensure high level of engagement and motivation among team members for delivering high quality standard product.

- The incumbent shall ensure compliance with SLA and other internal guidelines of policies relating to the business area he/she is going to handle and must be controls & quality conscious.

This role may be subject to additional background verification checks.


- Graduate or Postgraduate in any field

- Qualifications required: Italian (B2 Level) - Graduation/Advance Diploma in Italian language.

- Minimum 3 experience is mandatory.

- Excellent executive presence with strong communication skills including presentation, verbal and written communication, fluency in English a must

- Flexibility to work with different countries (time-zones), groups, and business environment

- Knowledge of Microsoft Office applications i.e. Word, PowerPoint, Excel and Internet Explorer

- Demonstrated ability towards troubleshooting and query resolution.

- Must be detail oriented with good problem solving skills.

- Able to demonstrated high performance in the previous organization during interview discussion

- Ability to empathize with the customer

- Candidate must have Exceptional oral and written communication & Inter-Personal skills

- Must have Strong Analytical skills

- Ability to prioritize work based on a broad understanding of project needs and goals

- The incumbent should have sound knowledge of procurement and payable process

- The incumbent will be required to participate in standardization and continuous improvement initiatives as well as other business partner initiatives

- The incumbent would be required to consistently understand and exceed customer’s requirements whilst ensuring effective team- work at all times

- The incumbent should be able to maintain high accuracy, productivity standards and should have high willingness to learn.

- Flexibility to work with different countries (time-zones), groups, and business environment

- Working knowledge of Procurement tools like Ariba / Oracle etc. would be an advantage 

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