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14/02 Isha Passi
Recruiter at Amazon

Views:210 Applications:54 Rec. Actions:Recruiter Actions:7

Amazon - User Researcher (8-10 yrs)

Bangalore Job Code: 1048247

User Researcher

External job description :

- Amazon India is seeking an innovative and highly motivated 'User Researcher' to help us define the future of retail in India. This position will design and conduct research activities that inform concepts and design direction, and that ultimately improve the customer experience for Indian shoppers.

- The ideal candidate will have a deep understanding of user research methods and best practices, along with a nimble, creative and pragmatic approach, and top-notch communication skills. This position requires the ability to work with minimal direction as well as the capacity to work quickly while delivering high-quality outputs.

- This position will work on overlapping projects, so strong organizational skills with the ability to multi-task are critical. Amazon is a fast-paced and exciting environment which needs the researcher to thoroughly collaborate with all partner teams. This position will want the researcher to think long term, strategically and not just execute researches but inform, advise, guide and empower the teams to be customer backward.

- The ideal candidate should be comfortable with considerable ambiguity and should be able to thrive in a resource-constrained environment.

Responsibilities :

- Work closely with cross-functional teams to identify and prioritize research questions based on analysis of current knowledge, business goals and risks.

- Identify best method or mix of methods based on research questions, timeline and resourcing.

- Distil project goals and research questions into well thought-out research plans.

- Conduct user research with rigor while ensuring participant comfort.

- Manage iterative prototyping through close alignment with design, development, and business.

- Perform quick but thorough data analysis in order to create insightful and actionable findings presentations- both verbal and written.

- Owning the insights and frustrations and consistently partnering with teams to work towards it

- Own end-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)

- Strong grasp of quantitative data analysis and statistics.

- Hands-on experience with: lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, field research, international research, and survey design.

- Fluency in best practices for user research.

- The ability to quickly turn around high-quality study plans and reports

- Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization

- Exceptional behavioral data-collection and analysis skills, e.g., designing, conducting, and analysing all kinds of user data.

- The ability to manage ambiguity, work autonomously, and multi-task in an agile environment

- Ability to meet ambitious deadlines and deliver high-quality work on schedule

- Familiarity with internet-development technologies and tool

Basic qualifications :

- 8+ years proven success leading User/Market Research projects with demonstrated impact

- A strong portfolio demonstrating past work experience (especially UX work) and deliverables (eg: study plans, reports)

- Masters in Human Factors, Cognitive Psychology, or similar

Preferred qualifications :

- MBA/MS in Human Factors or Cognitive Psychology

- Qualitative Researcher with a Minimum of 8 Year Experience

- Retail/E-commerce research experience in a global context

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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