Amazon - Senior Program Manager - LH Surface

Job Summary :

As a Program Manager, you will work closely with internal stakeholders and would also collaborate with external stakeholders such as carriers. We are looking for individuals with proven ability to drive process improvements & ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline driven environment.

The individual should have a can-do attitude and an ability to solve problems independently with limited guidance. Your role will involve managing operational metrics, lead continuous improvement process and cost initiatives, execute and plan changes in network.

Key job responsibilities :

Key job responsibilities :

1. Work with stakeholders to eliminate gaps in system and create plan for systemic fix

2. Demonstrate discretion in coordination of project scoping and selection to align with business objectives

3. Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects

4. Tracking existing metrics to detect & remove any defects

5. Continuous improvement management with carriers, as well as development of SOPs

6. Lead large scale network expansion projects with global teams

7. Maintain and improve communication between Amazon and external carrier, stepping in to mediate wherever necessary