- Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. - The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations. We are looking for Program Manager who shares Amazon's passion for the customer- someone who understands the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience. - In this role, you will be responsible for working closely with sellers, seller support, customer service, transportation operations to identify delivery and fulfillment issues faced by sellers and work with them to alleviate their acute / short terms issues. You will also partner with product management teams as well to identify long-term delivery and fulfillment features and programs to improve the seller and customer experience on the Amazon platform. Role and Responsibilities -&nbsp; - Identify, analyze and own solutions for seller/customer experience impacting issues - Drive process improvements and keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. - Gather and analyze customer and seller feedback to identify customer experience improvement initiatives and work with Product Manager to implement those - Measure operations performance and work with other teams (Transportation, Customer Service, Seller Support, Product Management, Operations ) to ensure metrics are within goals. - Drive customer experience impacting operational tickets to resolution Basic Qualifications -&nbsp; - 7+ years of work experience&nbsp; - Proven ability to successfully thrive in an ambiguous environment and changing market conditions - Attention to detail and proven ability to manage multiple, competing priorities simultaneously - A strong appetite for teamwork, and a just-do-it attitude. - Experience using problem solving and analytical skills to solve business problems - Experience with performance metrics and process improvement and Lean techniques - Ability to work effectively with tight deadlines in a fast-paced environment - MBA from tier-1 B school or master's degree in Operations Management Preferred Qualifications -&nbsp; - Experience with Six Sigma, Operational Excellence Black Belt certification desired. - Experience delivering continuous business improvements.

Bangalore

Amazon - Senior Program Manager 

Amazon - Senior Program Manager  ,Job Description for Amazon - Senior Program Manager  in Amazon in  Bangalore for (7-10) years of experience. Apply Now!

Job Description for Amazon - Senior Program Manager  in Amazon in  Bangalore for (7-10) years of experience. Apply Now!