Amazon - Senior Manager - Accounts Payable - CA/CPA/ICWA

The - Senior Manager - AP- is responsible for smooth operations of WW Vendor Payables operations at Hyderabad, which includes Vendor-setup, Inventory, Non-Inventory and Other Vendor Payables activities. This position will be responsible for a vertical in Accounts Payable Operations including hiring, training and employee development; managing group workload and establishing priorities; ensuring existing policies and procedures are followed; managing annual performance targets and operating budget; creating and monitoring appropriate performance metrics. This position will also act as an escalation point in resolving complex outstanding issues with internal and external business partners.

The successful candidate will have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment, primarily driving innovation on behalf of customers / vendors.

Key Responsibilities:

- Leading and developing a team of circa 200 to 300 AP Analysts/AP Specialists, 6+ Operational managers across payables process

- Drive development and expansion of systems and processes required to execute on-time payments to Vendors

- Ability to understand & reduce upstream and downstream defects impacting AP processes

- Owns defining / adhering to policies related to Accounts Payables and drive consistency with entities globally.

- Ability to develop projects on cost optimization and drive them globally by eliminating controllership risks

- Solving complex customer/vendor issues and proactively heading off negative service trends.

- Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures.

- Build and monitor performance metrics, with principal focus on ensuring on-time payments, cost out initiatives and estimating future headcount growth by country

- Drive the expansion of self-service functionality in order to improve vendor experience and reduce manual processes

- Maintain weekly and monthly communications and metrics reporting with Director and VP level business partners in business and finance teams.

- Developing, modifying and maintaining the operational and design effectiveness of internal controls

- Partnering with Internal Audit and Accounting teams

- Lead cross functional systems and process improvement initiatives

- Partnering with Technology team to build scalable solutions to reduce defects and improve vendor experience

Basic Qualifications:

- CA, CPA or CWA, with 10+ or more years of post-qualification experience in Shared Services, Accounts Payable in specific

- Past experience in effectively managing groups of at least 100 - 200 associates.

- Demonstrates effective communication skills both orally and in written form, through a clear statement of objectives, findings and recommendations

- Strong Customer focus (both Internal / External).

- A work ethic based on a strong desire to exceed expectations.

- Strong interpersonal skills - including written and oral communication skills.

Preferred Qualifications:

- WW Retail industry or AP experience

- Knowledge of Indian e-commerce industry

- Experience using Oracle Financial Applications

- Expertise in Six Sigma defect reduction techniques (DMAIC, etc.)