Amazon - Regional Training Manager - Fulfillment Center

- Here at Amazon we are currently looking to hire an experienced Training Manager to join the team and manage all aspects of the Learning function in the Fulfillment Center environment.

- The role will require a level of geographical flexibility in base location within the India.

- This role reports to the Senior Manager, and includes the following core responsibilities:

Management - 

- Be responsible for the L&D function and its productivity towards meeting the business- needs for all FCs of the region

- Ensure that work is continually aligned to meet the global standards, and is aligned with Amazon learning policies

- Act as a proactive and productive liaison/partner within India and the Corporate Learning Department

- Foster and develop the growth of front-line associates & FC managers

- In conjunction with the HR business Partners create and implement training plans for managers, learning and development Associates and others (i.e. participating in and conducting needs analysis, skills development classes, cross-training, etc.)

- In conjunction with HR, facilitate orientation of permanent and temporary employees, communicate policies and procedures to managers and new employees as needed

- Ensure that the FC Learning group creates/updates accurate and useful information on job tasks, SOPs (Standard Operating Procedures) and training aids/visuals

- Manage learning resources including budget, headcount, equipment and materials

- Support the Operational Excellence Team in the implementation of change based on Kaizen activities (process improvement)

- Provide support, guidance and auditing for temporary Associates and shop floor trainers

- Evaluate the effectiveness of training activities in relation to business goals

Production

- Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of FC performance and goals

- Fully understand workflow and daily production goals and seasonal peak

- React quickly and efficiently to production and scheduling conflicts

- Manage projects across the FC that support the improvements in quality, productivity and the safety of employees

- Design and deliver training to employees who will support the L&D team during peak

Administrative

- Ensure integration within the country-wide networked approach to Learning

- Create and manage training content and documentation

- Ensure gathering and tracking training metrics through Training console

- Communicate and deliver Learning goals, assignments and progress

- Fully understanding the safety procedures for the FC

Basic Qualifications

- Learning Management experience within a Supply Chain / Distribution / Retail / Manufacturing / Production or similar industry environment

- Excellent understanding of Adult Learning and Instruction Design elements

- Experience of conducting Training Needs Analysis

- Experience in carrying out all activities in the Training Cycle: Design, Delivery, Evaluation

- Excellent verbal and written communication skills

- Comfortable in the delivery of training solutions

- Able to give and receive feedback effectively

- Can drive understanding (i.e., using visual aids, etc)

- Experience using computers to develop materials, presentations and use of email and knowledge of internet/intranet

- Excellent project management and planning skills

- Pro-active attitude with a strong sense of conviction

- Experience of implementing a wide range of Change management and process improvement activities

- Able to develop and implement departments goals and strategies based on broader organizational goals

- Ability to analyze individual's training problems and implement solutions to improve performance

BE/B.Tech Engineering from a reputed university, Operations or related field. MBA Preferred.

Preferred Qualifications - 

- Experience working in international organizations

- Special Certifications in Adult learning theory/course facilitation

- Knowledge of Lean Manufacturing theories and Kaizen

- Exeprience in operations

Amazon is an equal opportunity employer. Amazon or its Recruitment Partners do not charge any fee or security deposit from the candidate for offering employment.