Learning & Development Support

Health & Wellness Support

Transport / Travel Support

Free Meal

Performance Bonus

Relocation Assistance

ESOPs / Stock Options

Generous & Flexible Leaves

Amazon Development Centre India Reviews by Employees

Customer Service Associate

Customer Service Executive

Transaction Risk Investigator

Associate

Senior Associate

Customer Care Executive

Process Associate

Customer Support Associate

Quality Specialist

Ml Data Associate

HR Assistant

Catalog Associate

Quality Analyst

Investigation Specialist

Seller Support Associate

Ml Data Associate 1

Customer Support Executive

Team Manager

Transportation Specialist

CS Associate

Senior Product Compliance Associate

Resolution Specialist

Data Associate

Operations Manager

Catalogue Specialist

sds associate

Digital Associate

Machine Learning Data Associate

Financial Analyst

Selling Partner Support Associate

Virtual Customer Support Associate

HR Associate

Senior Catalog Associate

Program Manager

Quality Service Associate

Catalog Lead

Vcs Associate

Manager

Senior Executive

C.S.A

Data Analyst

Senior Seller Support Associate

Quality Associate

Test Associate

Senior Finops Analyst

Team Lead

Senior Customer Service Associate

Digital Content Associate

Customer Service Representative

Business Analyst

Sr. Compliance Associate

Software Developer

Ml Data Associate 2

Selling Partner Support

Device Associate

Finops Analyst

Senior Financial Analyst

ERC Associate

Team Manager Operations

Information Technology Support Engineer

Retail Process Associate

HR Executive

Technical Support Associate

Content Reviewer

QA Engineer

Data Entry Operator

Automation Analyst

Senior Quality Service Associate

Risk Investigator

Assistant Manager

Senior Process Associate

Tron Analyst

Operations Associate

Business Operations Specialist

Chat Support Executive

Process Specialist

Analyst

Risk Analyst

Customer Associate

Retail Associate

Technical Support Engineer

Accounts Manager

Senior HR Associate

Senior Quality Associate

Technical Support Executive

Supervisor

Senior Analyst

Software Engineer

Senior Customer Service Executive

Senior Associate Operations

Softwaretest Engineer

Operations Executive

Team Lead Operations

SPS Associate

Virtual Customer Service Associate

Executive

Computer Operator

Case Manager

Account Assistant

Key Job Responsibilities: Carrier Operations & Pickup Performance: - Own day-to-day operational execution across 3PL carrier and seller workstreams, including capacity management and pickup rescue coordination. - Lead carrier pickup miss follow-ups and seller coaching programs; maintain &gt;98% FDPS through EF Ops and NOC escalation pathways. - Manage carrier relationships across all active 3PL partners, serving as the primary escalation point for AU Transportation. Strategic Carrier Initiatives: - Drive structural improvement programs including SDD Local, Heavy & Bulky, slot optimisation, and geolocation-based routing. - Own the AES pickup success initiative roadmap in partnership with AU Transportation; identify and close systemic gaps in pickup reliability. Delivery Experience & Promise Ownership: - Own transit time, pads, and DEA configuration for AES shipments. - Partner with the science team to provide input for ML model improvements; manage seller holiday configurations via the Bulk Processing tool. - Monitor Click-to-Promise (C2P) performance and investigate promise accuracy bugs in coordination with DEX. Cost to Serve Reduction: - Identify and execute innovation opportunities to reduce cost-to-serve across the 3PL transportation network. - Build business cases for structural solves; quantify trade-offs between service, cost, and seller experience. Reporting & Goal Setting: - Own WBR, MBR, and QBR reporting for 3P transportation; build and maintain reporting infrastructure. - Lead OP1/OP2 goal-setting for the 3P carrier workstream; track and communicate progress against plan. Product Management: - Act as the operational product manager for AES tech improvements: Locality Signal on Search, AES Pickup Tech, ShipTech UAT, and agentic AI automation initiatives. - Represent operational requirements in product and tech forums; own UAT for feature releases affecting carrier or seller workflows. Program Oversight & Team: - Oversee all transportation sub-programs with AFN injection accountability. - Dotted-line management responsibility into the POC team; coordinate across EF Ops, NOC, and AU Transportation. Basic Qualifications: - 5+ years in program management, operations, or supply chain in a fast-moving logistics or e-commerce environment. - Demonstrated ability to manage complex, cross-functional programs with multiple stakeholders and dependencies. - Strong analytical capability - comfortable building reporting frameworks, investigating metric anomalies, and translating data into action. - Experience working with carrier or 3PL networks at scale. - Excellent written and verbal communication; able to write clearly for senior leadership audiences. - 5+ years of program or project management experience. - Experience using data and metrics to determine and drive improvements. - Experience owning program strategy, end to end delivery, and communicating results to senior leadership. Preferred Qualifications: - Experience with Amazon Easy Ship, Merchant Fulfilled Network, or Amazon Transportation programs. - Familiarity with DEX/promise accuracy, C2P, or delivery science workflows. - Background in product management or UAT for operational tooling. - Experience writing OP1/OP2 documents and presenting at WBR/QBR forums. - Exposure to agentic AI or automation tooling in an operations context. - 2+ years of driving process improvements experience. - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.

Hyderabad

Amazon - Program Manager - 3PL Amazon Easy Ship 

Job Description for Amazon - Program Manager - 3PL Amazon Easy Ship  in Amazon in  Hyderabad for (10-15) years of experience. Apply Now!

Amazon - Program Manager - 3PL Amazon Easy Ship  | iimjobs.com