02/09 Ashish Sharma
Talent Advisor at Amazon

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Amazon - Principal Product Manager - Customer Experience (10-15 yrs) Premium

Bangalore Job Code: 738499

- The Customer Experience PM is a passionate customer advocate within Amazon and has a deep understanding of the importance of the customer experience for our site.


- To that end, he or she must be able to develop a clear strategy and business rationale for enhancement to and expansion of different features and functionalities.


- He or she will work with many different parts of the Amazon organization, and as such, will need to be an effective influencer as well as a passionate leader.


- An ideal candidate profile may include similar experiences in a leading on or off-line retailer, or consumer Products Company.


- This leader will be known for thinking very big and be simultaneously able to dive deep into details.


- The candidate may have experience working in a multinational corporation and proven success at leveraging central resource groups on behalf of the business.


- This person will have a track record as an inspirational people influencer.

Basic qualifications :

Must-have experience/criteria for role :

- Proven track record of customer obsession.

- Demonstrated ability to think both strategically and tactically.

- Ability to prioritize in an ambiguous environment.

- 8+ years of product management/consulting.

- Demonstrated ability to formulate data-driven decisions that lead to results.

- Demonstrated ability to conceptualize, manage, and prioritize multiple projects.

- Exceptional interpersonal, communication (spoken and written) and influencing skills and an ability to navigate a complex and unstructured cross-functional environment.

- MBA/Engg. Degree.

Preferred qualifications

- 10+ years of e-commerce product/program management, consulting or related experience.

- An MBA or Masters in Marketing or Strategy.

- M.Tech/ MS in computer science

Professional traits those are not unique to this position, but necessary for Amazon leaders :

- Prior Product management experience is preferred

- Ability to operates and communicate at all business levels.

- Expects, requires and demonstrates continuous innovation.

- Results orientation.

- Ability to think big and to inspire passion in others

Women-friendly workplace:

Maternity and Paternity Benefits

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