Amazon - Operations Manager - Fulfilment Centre Team

At Amazon, we're working to be the Earth's Most Customer-centric Company. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Operations Manager for our Fulfilment Centre team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

Job Description

- The Operations Manager has complete responsibility for inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts.

Responsibilities:

- Lead and supervise a team of Area Managers (2-5 front-line supervisors depending on location) and 100-300 hourly associates in outbound or inbound operations within the Fulfillment Center.

- Responsible for the overall safety, quality and performance and customer experience of the shift.

- Carry out supervisory responsibilities in accordance with the organization's policies and procedures.

- Accountability for meeting and exceeding operational goals.

- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.

- Mentor, train and develop teammates for career progression and learning

- Ability to develop and share best practices across the shifts and network.

- This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

Preferred Qualifications

- Degree in Engineering, Operations or related field and MBA preferred

- Experience with a contingent workforce during peak seasons

- Ability to handle changing priorities and use good judgment in stressful situations

- 5+ years management experience in a manufacturing, production or distribution environment

- Interest in long-term career development through assignments in multiple FCs across the nation.

Amazon is an equal opportunity employer. Amazon or its Recruitment Partners do not charge any fee or security deposit from the candidate for offering employment.