Amazon - Manager - Compliance (5-10 yrs)
A Compliance Manager will be responsible for managing and supporting operations across programs whose charter is to protect Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies. Duties may include, defining, applying, and defending regulatory, policy and contractual requirements. Managing risk tolerance across tasks supported, providing subject matter expertise handling daily risk and operations matrics and acting as a risk management evangelist within the organization.
- Work with risk and legal team and be the first point of contact to identify compliant / permissible goods on our website
- Be the first one to indemnify or highlight the potential risk to the ongoing business as new products get validated by the team managed under his supervision
- Work with program/legal to assess product, compliance / operational risks and develop risk elimination strategies
- Partner with Compliance program teams to minimize risk for the organization
- Disseminate written policies and procedures related to compliance activities
- Serve as a confidential point of contact for team members to communicate with business team / sellers, seek clarification on issues or dilemmas pertaining to operational risk and report irregularities.
- Be a custodian of the risk when liaising with internal teams (e.g. supply chain, fulfillment center, system teams) to help drive tools and process improvements that affect vendor management workflows
Key Performance Areas:
- People Management (leadership role, team management, talent development and retention)
- Formulate, Implement, Track career path & Individual Development Plans Metrics and performance management of the team
- Mentor and guide Quality lead / Process Expert to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver trainings to the team
- Manage daily operational targets and ensure SLA adherence
- Work towards constant process improvement through innovation led ideas
Basic Qualifications
- Bachelor's degree or higher from an accredited university
- Minimum 4 to 8 years in managing people and interacting with customers / stake holders
- Strong logical and Analytical abilities
- Has demonstrated abilities to hire and develop a very strong team
Preferred Qualifications
- Mastery of Excel, Power Point, Word
- Experience of working with global stakeholders
- Working knowledge in one of the following areas: International trade, logistics, product compliance, dangerous goods classification
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