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03/12 Pallavi
Recruiter at Amazon

Views:758 Applications:78 Rec. Actions:Recruiter Actions:20

Amazon - Content Specialist (2-6 yrs) Premium

Bangalore Job Code: 771571

Compliance Operations (C-Ops) ensures that Amazon transactions satisfy legal and safety requirements in compliance with guidelines set by regulatory bodies. The charter of C-Ops programs is to protect Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited/regulated by Law and Amazon policies. We focus on product testing, certification, and regulatory permissions to ensure customer safety and protect Amazon in a constantly changing global environment.

Job Description :

Do you love creating and editing helpful process documentation and strategic and engaging employee-facing communications? Are you passionate about developing clear, concise, and targeted content for internal and external audiences? Do you have a proven track record of delivering high-quality content in a fast-paced environment? Then we'd love to talk to you about joining Amazon's Compliance Operations team as a Content Specialist.

Roles and Responsibilities :

- Coordinate across teams and regions to prepare newsletters and policy communication

- Prepare process training content and standard operating procedure documents, working with global SMEs, Operations and Training teams

- Develop and implement communications initiatives, channels and toolkits to engage, educate and inspire employees on major C-Ops initiatives

- Create, edit and maintain team webpages and repositories

- Write and proofread success stories, case studies and business review documents

- Write engaging video scripts and social media content to promote C-Ops to internal and external audiences

- Liaison with design vendors to prepare communications collateral and training content in accordance with Amazon branding guidelines

Basic Qualifications :

- 2 - 6 years of experience in content writing, with at least 2 years- experience in handling Communications in a large and complex global environment

- Experience of working with remote and cross-functional teams

- Excellent verbal and written English communication skills

- Strong proofreading and content creation skills

- Demonstrated success at understanding and explaining business processes

- Proficient in creating content using MS PowerPoint

- Experience with HTML, CSS and related web publishing technologies

- Ability to prioritize and manage multiple stakeholder relationships and needs in a fast-paced environment

- Keen attention to detail

- Ability to solve problems and work independently in ambiguous environments

Preferred Qualifications :

- Master's in English, Mass Communications or related fields

- Experience with SharePoint

- Experience in video editing and photo editing (Adobe Photoshop, Illustrator)

Women-friendly workplace:

Maternity and Paternity Benefits

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