Altisource - Manager - Corporate Training

Altisource Portfolio Solutions is an innovative provider of services focused on high value, knowledge-based functions principally related to real estate and mortgage portfolio management, asset recovery and customer relationship management. Utilizing our integrated technology that includes decision models and behavioral based scripting engines, we provide solutions that improve our clients- performance and maximize their returns.

Altisource has three primary business segments including:

Mortgage Services

- Default Management: A full range of solutions to manage defaulted loans from valuation and back-office administrative support to processing short sale and deed-in-lieu transactions.

- REO Asset Management: End-to-end real estate management solutions available through a single vendor platform that maximize net proceeds and reduce REO sales timelines.

- REO Sales: A national real estate brokerage featuring a combination of traditional and online bidding sales strategies to provide maximum exposure to properties.

- Settlement Services: Closing, escrow and title insurance solutions to efficiently close REO, new home purchases and home refinance transactions.

- Origination: Custom solutions from appraisals to fulfillment to meet each client's unique needs and fluctuating volume requirements.

Financial Services

- Nationwide Credit, Inc: One of the largest asset recovery and customer relationship management agencies in the country providing contingency collections, legal management, customer relationship management and charge-off mortgage collections.

Technology Services

- A full suite of enterprise technologies to enable vendor and order management, commercial and residential real estate servicing, homeowner retention, document management, invoice presentment and payment and more.

What does it mean to work for Altisource-

At Altisource, we strive to create an environment that

- provides the best and brightest people as colleagues in an extremely positive, high energy and collaborative environment

- encourages meritocracy and provides career opportunities within the organization

- rewards high performance, provides a challenging career path to meet individual aspirations

- provides learning opportunities through focused developmental programs

At Altisource, we continue to develop our reputation as the preeminent knowledge-based provider in our services sector. We focus on leveraging technology and a global service delivery model that provides highly efficient, accurate support of the industries we service. We use unique intellectual property, such as behavioral-science principles, artificial intelligence-driven scripting engines, and risk decision models to reduce performance variability, improve compliance and enhance overall performance for Altisource and our clients.

As part of Altisource Learning and Development, the Manager - L&D will be expected to:

Responsibilities:

- Develop, revise and execute training programs that are in line with the overall corporate strategic goals

- Research emerging industry trends, new technologies, concepts and techniques to update current training curriculum as appropriate.

- Monitor training results that include tracking information, costs and effectiveness and feedback for company training programs.

- Oversee, manage and institutionalize Training efforts and framework within the Organization.

- Devises new training techniques and recommends the enhancement to existing internal Business Unit training programs.

- Responsible for improving the productivity & effectiveness of an organization's employees

- Responsible for the effective development, coordination and presentation of training and development programs for all employees

- Assess company-wide developmental needs to drive training initiatives

- Actively search, creatively design and implement effective methods to educate, enhance performance and recognize performance.

- Conduct follow-up studies of all completed training to evaluate and measure results; modify programs as needed; develop effective training materials utilizing a variety of media.

- Develop trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities.

- Work effectively as a team member with other members of management and the human resources staff.

- Manage all internal communication content and activities for the organization.

- Track and measure performance objectively through reports and other decision making.

Required Knowledge and Skills:

- Minimum 9 - 12 years experience in Learning and Development

- Excellent Consultancy and Project management skills

- Demonstrated ability to lead by example and foster mentoring relationships

- Outstanding verbal, written, multi-tasking and presentation skills

- Ability to create momentum and foster organizational change.

Education Qualifications:

BSc/B.E Degree with an MBA from Premier B school