CRM (customer relationship management) head (IIM) Aliens Group Pvt. Ltd., a large construction and infrastructure group based in Hyderabad, is looking to hire CRM (customer relationship management) heads from premier management institutes. It is a senior level role with the designation of General Manager, and direct visibility and accountability to the top management. Candidates from the top 3 IIMs with exposure to customer facing roles are preferred. Exceptionally good candidates with other professional backgrounds may be considered as per suitability. The CRM heads will have the overall responsibility for the proper functioning of the CRM teams allotted to them. This will involve: 1) Driving and motivating the team to achieve their receivables collection targets 2) Allocate customers to team members and monitor their work to ensure productivity 3) Liaise with internal teams to facilitate customer relationship management 4) Coordinate with customers to ensure timely payments of dues 5) Provide assistance to customers in making decisions on flat shift or enhancements 6) Ensure the timely and proper maintenance and reporting of MIS data 7) Update customers on project progress and coordinate their site visits Candidates can expect a standard hike on their fixed pay. Additionally, the compensation for the roles will include a significant annual variable component of up to 100% of the fixed pay, subject to a 100% improvement in the performance and the results of the functions managed by the job holder. This is targeted at helping us scale up the organizational cash flows to 2x in a year. The specifics of the performance measurement and the modalities of the incentivization can be discussed in detail with the shortlisted candidates during a face to face meeting, and agreed upon subsequently in case of an offer. This role is ideally suited for folks who have had a career break or tried their hands at entrepreneurship and want to get back in to the corporate sector and are enthusiastic about a medium size company with a flat hierarchy where they can have a high impact.

Hyderabad

Aliens Group - Head/General Manager - CRM - IIM 

Aliens Group - Head/General Manager - CRM - IIM  ,Job Description for Aliens Group - Head/General Manager - CRM - IIM  in Aliens Group in  Hyderabad for (0-10) years of experience. Apply Now!

Job Description for Aliens Group - Head/General Manager - CRM - IIM  in Aliens Group in  Hyderabad for (0-10) years of experience. Apply Now!