Profile Brief :

- Enhancing revenue & market share, by setting up independent Facility Management division as a new venture, transitioning and re-organizing business direction and formulating strategic plans

- Prospecting new business opportunities for expansion

- Financial Planning, Site Operations & defining policies, and processes.

- Techno-Commercial Operations, P & L Management, Profit Centre Operation, Budgeting

- Monitoring the day-to day operations. Organic growth, innovations, or initiatives for Clients

- Conduct monthly audits at the site to understand the service levels.

- Suggest relevant pre-emptive & corrective actions.

- Identify training, development needs of team

- Vendor and supplier management - co ordinates with procurement team in finalizing vendors, negotiations ,etc and processing the invoices for payments, validation of Invoices and Collections, etc of the Branch.

- Preparing the Management information reports on a monthly basis, profit & Loss reports, Yearly budgets.

- Responsible for all operational and maintenance issues related to Facilities Management, Contract Management, Asset Management, Financial Management, KPI and SLA Management, Profit center management etc.

- Responsible for overlooking the administration of the site ensure smooth functioning and ensure zero complaints.

- Human Resources Coordination, contract labour management & compliance

- Overseeing Client Billing , Client collections and vendor payments

JOB DESCRIPTION OF OPERATIONAL CUM FACILITY HEAD :

Strategic Panning :

- Enhancing revenue & market share, by setting up independent Facility Management division as a new venture, transitioning and re-organizing business direction and formulating strategic plans

- Financial Planning, Site Operations & defining policies, and processes.

- Techno-Commercial Operations, P & L Management, Profit Centre Operation, Budgeting

- Suggest relevant pre-emptive & corrective actions. - Identify training, development needs of team

- Monitoring the day-to-day operations. Organic growth, innovations, or initiatives for Clients

- Conduct monthly audits at the site to understand the service levels.

- Vendor and supplier management - co ordinates with procurement team in finalizing vendors, negotiations, etc and processing the invoices for payments, validation of Invoices and Collections, etc of the Branch.

- Preparing the Management information reports on monthly basis, profit & Loss reports, Yearly budgets.

- Prospecting new business opportunities for expansion

- Responsible for all operational and maintenance issues related to Facilities Management, Contract Management, Asset Management, Financial Management, KPI and SLA Management, Profit centre management etc.

Administration & Security :

- Responsible for overlooking the administration of the site ensure smooth functioning and ensure zero complaints.

- Responsible for smooth management of different events without any issues

- Ensure proper housekeeping of the property to maintain hygiene.

- Responsible for managing administration overheads and ensure cost saving.

- Ensuring for submitting MMR Report on monthly basis to the Senior Management.

- Responsible for monitoring of the following Security Systems across the site:

- Physical Security, Electronic Security Systems, Firefighting, etc.

- Responsible for overall security arrangement at site

- Identify, negotiate, manage the security service agencies for the site.

- Assess the manpower requirement at the site and deploy manpower as per requirement to ensure that the site has no inadequate/surplus manpower.

- Conduct at least 5 surprise checks in a month to ensure security agencies are working properly.

- Oversee security drills at site on a regular basis.

Human Resources Coordination :

- Responsible for dealing with labour contractors and deploying labour to different departments as per requirement.

- Regular coordination with the head office for smooth cascading of new rules/guidelines at the site on day-to-day basis

- Responsible for Ensuring Statutory compliances.

Electromechanical & Civil/ Structural Maintenance :

- Responsible for upkeep of AC, CC TV, BMS, PE system, firefighting system, HVAC, DG, transformers, Lifts etc.

- Ensure AMC for all these machineries are renewed on timely basis without any increase in cost.

- Ensure any complain is attended with 1 hr of such complain.

- Ensure there is smooth running of all operations by maintaining zero downtime of all the electromechanical equipment.

- Ensure Building Civil & Structural maintenance on regular basis.

Billing & Payment & Vendor Management :

- Ensure for raising of invoices for the clients and ensuring timely payment/collection.

- Ensure timely payment of all statutory fees to avoid any penalty/late charges.

- Ensure timely forwarding of bills for HVAC and electricity bills for all clients.

- Responsible for scrutiny of various quotations submitted by different vendors, negotiation for best rates, and process it through proper channel for approval.

- Responsible regular checking bills and passing them for payment on a timely basis to avoid any delay in payment.

Parking Management :

- Responsible overlooking the overall parking for the site.

- Responsible for allotment of parking spaces to different clients based on their contract.

- Managing the parking team employed through contract and ensuring regular training of the parking staff.

- Responsible for regular patrolling and vigilance to ensure smooth operations on regular basis and abidance of the traffic rules.

Self & Team Development :

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