15/05 Rhythm Kaila
HR at Bharti Airtel

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Airtel - Zonal Sales Manager - Prepaid Segment (5-7 yrs) Premium

Gujarat/Vadodara/Baroda/Junagadh/Bhavnagar Job Code: 697961

Job Title: Zonal Sales Manager - Prepaid

Function: Sales

Reporting to : Zonal Business Manager Prepaid

Purpose of the Job :

To formulate & ensure implementation of effective & efficient acquisition strategies for the B2C business in a defined territory (zone), so as to enhance the leadership position.

Deliverables :

- Building channel productivity

- Increase distribution spread

- Managing customer relationships to minimize churn

- Managing team performance and motivation in a highly competitive market

- Increase net additions and acquisition rental revenue

- Managing workforce to leverage opportunities for cross-selling of different products

- To ensure customer Satisfaction by keeping a check on complaints/ wrong commitments by team/ enquires etc

Major Challenges :

- Maintaining high revenues and profits despite lower call charges

- 100% + penetrated market.

- Maintaining a good level of employee engagement

- Ensuring customer satisfaction through proper handling of a customer service team, and through training of sales professionals on sensitivity to customer needs

- Channel partners ROI

- Managing customer relationship in the face of increasing competition

Decision level:

- Prime: Final Decision-Making authority, accountable to the Management

1) Creation of B2C sales strategies

2) Management of the processes and systems to be used in the zone

- Shared: Decisions reached jointly with peers on a collective basis

1) Zonal strategies for management of different product segments and product lines

2) Collaboration with different departments such as Technical, Finance, Customer Service, to better fulfill customer needs

- Contributory: Makes a major contribution to a decision or policy judgment reached by others

1) Development of distribution spread for the zone

2) Deciding the trade incentive be given to the different team members

Demonstrate (Key competencies) :

- Teamwork and collaboration

- Analytical and problems Solving abilities

- Execution of Strategies

- Leadership qualities

- Results orientation

- Networking and inter-personal skills

- Consulting, Facilitation and Selling skills

Educational Level

Must have: Tier I/II MBA / PGDBM /Engg grad (BE/ BTech)

Working Experience :

Must have:

Mgr: 4 - 6 yrs

Sr Mgr: 5 - 7 yrs

(Top companies- 4-6 yrs, Other companies - 5 - 7 yrs)

- Experience of managing distribution, retail, and key account handling is a must.

Dimensions :

Impact of position on :

i) Revenue : Based on the targets set

ii) Budget : Not specified

Must Keys:

- Good Comm. Skills

- Mother Tongue (Gujarati)

- Team Handling Experience

- Revenue Turnover Handling - Approx. 3-4CR/ month at least

- Looking for at least ASM level candidate not below that (Area Sales Manager)

Women-friendly workplace:

Maternity and Paternity Benefits

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