Airtel - Lead - Training

About the Role :

1) To govern the training partners and guide them to develop, update & manage the training content.

2) To engage in needs analysis, designing training solutions/content, preparing proposals & presenting to internal & external stake holders.

3) To contribute to the top-level and/or detailed design of the content, with a particular focus on the ways in which the goals for the business and the needs of end-users can be met through the provision of appropriate content.

4) To work with a cross-departmental teams, maintain and develop the master content calendar for all LOBs

Key Responsibilities:

1) Work with training managers to understand training requirements in terms of product/process training, skills training & post training services

2) Identify & quantify resource requirements in terms of people & equipment

3) Develop & build customized training content and delivery methodology through training partners

4) Develop and manage all the trainers skills specially w.r.t. to booting the partner trainers on the new content / methodology

5) Work with training partner to manage training content, lab exercises, mode of delivery, assessment methodology & feedback mechanism-

6) Update and maintain time-sensitive content/material